Introduction
Xavico Autoworks Limited is committed to protecting your privacy.This policy explains how we collect, use, and disclose your personal information, your rights, and how to contact us.
Information We Collect
Personal Details: When you contact us, purchase a vehicle, or book a service, we collect your name, address, phone number, email, and driving licence or ID information as needed.
Vehicle Preferences and Inquiries: We may record details of the vehicle(s) you are interested in and any notes from conversations or emails.
Usage Data: Like many websites, we use cookies and analytics tools to gather information on how you use our site (see Cookie Policy).
Financial & Payment Details: If you pay us or are part-exchanging a vehicle, we collect only the necessary payment information (e.g. bank transfer details). We do not store full payment card details.
We will only collect data necessary for the purposes set out below and will retain it no longer than needed.
How We Use Your Information
We use your personal data for these purposes:
To Provide Services: Process your vehicle purchase, part-exchange, booking, or service request. This includes registering the car in your name with DVLA and performing maintenance.
To Communicate: Contact you about your inquiry, confirm appointments, and follow up after sales/service.
After-Sales Support: Handle warranty claims, service reminders, and customer support.
Legal Compliance: Share data with authorities if required by law (e.g., road safety, finance, tax regulations).
We do not sell your personal information to any third parties. We share data only with trusted partners who perform services on our behalf (e.g. delivery contractors, finance/insurance brokers if you use them), and only to the extent needed to fulfill your order or comply with law.
Cookies & Tracking
We use cookies to improve website functionality You can manage cookies through your browser. We use Google Analytics for site traffic analysis, with IP anonymization. No personal information from cookies is stored in our records.
Your Rights
Access & Portability: You can request a copy of the data we hold about you.
Rectification: You can ask us to correct inaccurate or incomplete information.
Erasure: You can request deletion of your data if we no longer need it or if you withdraw consent (where applicable).
Restrict/Objection: You can ask us to limit processing or stop processing your data where we rely on legitimate interests (our legitimate interests include managing accounts and providing customer service.
Withdraw Consent: If you have given consent (e.g. to receive marketing), you can withdraw it anytime.
Complaint: You have the right to complain to a supervisory authority.
For more on privacy rights, the ICO states you should be informed of the organisation’s contact details and processing purposes, which are detailed above.
Data Security and Retention
We implement appropriate technical and organizational measures to protect your data. Only authorised staff (and our service providers) can access personal data. We keep data only as long as necessary: typically, sales records are kept for 6 years for tax/legal reasons, and marketing data is held until consent is withdrawn.
Contact for Privacy Concerns
If you have any questions about this policy or our data practices, please contact:
Email: xavicoautoworks@gmail.com
Contact:+00000000
Address: Swindon, UK